Marketing, Sales and Strategy

As the world turns towards an ever-more digitally enhanced future, customers’ requirements are growing and shifting. With ready access to comparison sites and ratings domains, customers expect faster, slicker and better service from the companies with whom they interact and will no longer settle for subpar service out of a sense of brand loyalty. The work of skilled marketers and customer experience experts has therefore never been more paramount, as companies battle it out to engage new customers and retain long-standing loyalists.

While large companies once felt safer engaging specialists from similar global brands, Marlin Hawk is working to challenge our clients’ thinking. We encourage clients to think outside the box and consider candidates not only from outside industry, but even from startups with great customer service and marketing know-how. In doing so, we hope to revolutionise our clients’ customer offering, opening doors to entirely new demographics while continuing to delight their current thinking with exciting ideas and innovative offerings.

Consulting TeamFull Staff Directory

  • Marlin Hawk Toronto's Client Partner Sachin Sama

    Sachin Sama

    Client Partner

    Toronto

  • Marlin Hawk New York's Partner James Larkin

    James Larkin

    Partner

    New York

  • Marlin Hawk London's Global Managing Partner John-Claude Hesketh

    John-Claude Hesketh

    Global Managing Partner

    London

  • Marlin Hawk New York's President Americas Tracy Murdoch O'Such

    Tracy Murdoch O'Such

    President Americas

    New York

  • Marlin Hawk London's Senior Consultant Charles Matthews

    Charles Matthews

    Senior Consultant

    London

  • Marlin Hawk Singapore's Senior Associate Eamon Dick

    Eamon Dick

    Senior Associate

    Singapore

  • Marlin Hawk New York's Researcher Jennifer Luckett

    Jennifer Luckett

    Researcher

    New York

  • Marlin Hawk London's Researcher Kinga Nesselfeld

    Kinga Nesselfeld

    Researcher

    London

  • Marlin Hawk Hong Kong's Senior Associate Lucia Jap

    Lucia Jap

    Senior Associate

    Hong Kong

  • Marlin Hawk London's Consultant Mayur Patel

    Mayur Patel

    Consultant

    London

  • Marlin Hawk London's Consultant Poppy Ellison

    Poppy Ellison

    Consultant

    London

  • Marlin Hawk Hong Kong's Senior Associate Vijayshree Unnithan

    Vijayshree Unnithan

    Senior Associate

    Hong Kong

  • Marlin Hawk Singapore's Client Partner Chris Cook

    Chris Cook

    Client Partner

    Singapore

  • Marlin Hawk New York's Client Partner Greg Rodarte

    Greg Rodarte

    Client Partner

    New York

  • Marlin Hawk London's Client Partner Philip Young

    Philip Young

    Client Partner

    London

  • Marlin Hawk London's Client Partner Stacey Nicholl

    Stacey Nicholl

    Client Partner

    London

  • Marlin Hawk London's Client Partner Trevor Moulton

    Trevor Moulton

    Client Partner

    London